Revolutionizing Invoice and Shipment Management in the US for 2025

At ODeX, our mission to simplify and streamline operations for our customers continues with our latest major update, in collaboration with Hapag-Lloyd. Get ready to experience enhanced efficiency and security as freight charges details will no longer appear on Arrival Notices starting January 1, 2025.

 

Prepare for the Change

Register for Online Training Sessions to ensure you're well-prepared for this transition. You can select a time slot of your choice and register by clicking below:

9:00AM ET

11:00AM ET

2:00PM ET

3:00PM ET

 

Why This Change?

To safeguard customer privacy, confidential rate information will now only be accessible through invoices, eliminating its inclusion on Arrival Notices. This change not only enhances security but also reduces payment errors, ensuring faster and more reliable processing.

Invoices will continue to be sent ahead of Arrival Notices, giving you ample time to make timely payments and streamline your shipment operations.

 

Enhanced Invoice Management with ODeX

ODeX’s platform provides centralized and efficient tools to manage your invoices with ease. Whether you are an individual customer, an agent, or a business managing multiple accounts, our platform ensures flexibility and accessibility. Here’s how you can benefit:

1. Centralized Access: View all invoices conveniently on the ODeX online dashboard or Hapag-Lloyd’s website.

2. Flexible Delegation Features:

• Single Delegation: Assign a single shipment to a nominated party
• Blanket Delegation: Grant a one-time delegation for multiple shipments over a specified period
• Reverse Delegation: Allow agents to request delegation of specific shipments.

These features empower you to maintain control while delegating tasks effectively, saving time and enhancing productivity.

 

Streamline Your Operations Today!

This update is another step forward in modernizing global shipping and documentation. From enhanced security to efficient payment processes, ODeX is here to support you every step of the way.

If you have any questions or need assistance, don’t hesitate to contact us at us.support@odexglobal.com. Let’s make 2025 a year of streamlined operations and stronger partnerships.

 

Click here to read Hapag-Lloyd's official advisory!