FAQ

MPCI is the Mandatory Pre-Loading Cargo Information program required by UAE authorities for certain international inbound cargo. It ensures manifest and cargo details are available to customs prior to vessel departure.

Shippers, carriers, freight forwarders or any party responsible for submitting cargo information to UAE authorities must file MPCI as per the jurisdiction rules. Check NAIC portal or your local guidelines for specific responsibilities.

Certain exempt categories (e.g., coastal trade, local moves, or as defined by UAE customs) may be excluded. Confirm exclusions on the NAIC portal or with customs advisory notices.

MPCI for UAE must be filed before vessel loading/departure. See program timeline table below for comparative timelines across jurisdictions.

Standard cargo details including shipper/consignee, description of goods, HS codes, gross/net weights, package counts, container numbers (if applicable), voyage and bill of lading references, and party IDs used by the NAIC portal.

Party IDs are obtained via registration on the NAIC/ICP portal: NAIC registration.

File as early as practical but at minimum before vessel loading—early filing helps catch validation errors and avoid shipments being delayed.

You will receive an acceptance or error response from the NAIC system. ODeX also provides filing status and validation feedback in the portal. Monitor for RFI or error messages and correct promptly.

Missed or incorrect filings can result in cargo delays, holds, or penalties depending on customs enforcement. Correct and re-submit as soon as errors are identified.

If details change, submit an amendment or corrected filing via the NAIC system (or through your filing provider) before departure where possible.

NAIC returns validation messages. ODeX surfaces those messages in the portal. Look for error codes and follow recommended corrections.

Like global 24‑hour rules, but UAE‑specific. Managed by NAIC, includes broader stakeholder roles, and designed digital‑first.

ProgramJurisdictionFiling Timeline
MPCIUAEBefore vessel loading/departure
AMSUSA24 hours before loading
ACICanada≥ 24 hours before arrival
ENSEUPrior to vessel departure
AFRJapan24 hours before loading

You must update and resubmit through ODeX. Maintaining BL consistency (Master ↔ House) is crucial to avoid rejection or delays.

You must update and resubmit through ODeX. Maintaining BL consistency (Master ↔ House) is crucial to avoid rejection or delays.

You will receive acknowledgments (ACK/CONTRL) from NAIC, visible in your ODeX dashboard. Built-in alerts also notify you if there’s an error or RFI.

You will receive acknowledgments (ACK/CONTRL) from NAIC, visible in your ODeX dashboard. Built-in alerts also notify you if there’s an error or RFI.

Fully digital, integrated with NAIC: real‑time ACKs & RFIs, auto‑conversion to UN/EDIFACT, Master–House BL linking, bulk uploads, dashboards, audit trails, and built‑in alerts.

Speed (instant confirmations), accuracy (auto‑checks reduce errors), cost savings (avoid penalties and/or delays if any), and 24/7 support.

  • Apply for UAE MPCI ID (via NAIC).
  • Reach out to the ODeX UAE Team to enable MPCI module (mpci.uae@odexglobal.com).
  • Upload shipment data (bulk/single).
  • Run compliance checks & submit.
  • Track ACKs, RFIs, CONTRL in real‑time.
  • Respond/resubmit if needed.

Loading cargo without ACT approval is a violation that may result in fines and other enforcement actions. The shipment may also be subject to interception upon arrival.

Yes, cargo can be loaded. However, an ACW (Accepted with Warnings) indicates an issue with the submitted data that should be corrected in future filings (e.g., data quality issues).

Yes, cargo can be loaded. However, an ACW (Accepted with Warnings) indicates an issue with the submitted data that should be corrected in future filings (e.g., data quality issues).

No, an ACW does not require an update, as it does not prevent the assessment decision. However, the filer should address the issue to avoid similar warnings in future submissions.

Filers must provide the requested information via an updated filing submission. Depending on the nature of the RFI, this may involve updating the filing with the necessary details or attaching additional documents, such as invoices or packing lists, as specified in the request.

No, RFIs must be addressed through updated electronic filing in the NAIC system.

Not necessarily. Electronic updates in the NAIC system made in response to a Request for Information (RFI) do not require amendments to the physical Bill of Lading unless mandated by other authorities.

Cargo loading is allowed only after receiving an updated ACT or ACW response following the submission of the RFI response.

If a Do Not Load (DNL) referral is received, the shipment must not be loaded onto the vessel. To avoid potential delays and extra handling, it is recommended to get approvals for individual house bills of lading before consolidation.

A PSF referral indicates that one or more House Bills of Lading (HBLs) in a consolidated shipment have not been filed by the responsible party. For example, when a shipping line files a Master Bill of Lading (MBL) for a consolidated shipment, the freight forwarder is responsible for filing the underlying house bills separately. If any of these house bills are missing, the shipping line will receive a PSF notification, indicating that some required filings have not yet been completed.

The shipping line is not required to take any action, but they may choose to follow up with the freight forwarder to expedite the filing.

An EXP (Filing Expiry) referral is issued when a filer receives a Request for Information (RFI) from NAIC but fails to respond within the 200-day timeframe specified in the NAIC guidelines. Once an EXP is received, the filer must restart the filing process from the beginning to proceed.

The shipping line is not required to take any action, but they may choose to follow up with the freight forwarder to expedite the filing.

The shipping line is not required to take any action, but they may choose to follow up with the freight forwarder to expedite the filing.

The shipping line is not required to take any action, but they may choose to follow up with the freight forwarder to expedite the filing.

The shipping line is not required to take any action, but they may choose to follow up with the freight forwarder to expedite the filing.