Streamlining Operations in Hong Kong with Hapag-Lloyd Exclusive Training
Upcoming Training Webinars
ODeX went live with Hapag-Lloyd Hong Kong on December 19, 2024! We know that customers might still be getting used to the platform, so to help everyone out, Hapag-Lloyd is hosting a series of webinars. These sessions will give you hands-on guidance on how to navigate ODeX and make the most of its features.
It's a great opportunity to bridge any gaps in understanding and ensure a smooth transition.
Here are the links to the webinar sessions (HKT Time):
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15 January 2025:
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14:00 ~ 14:30: Join Webinar
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14:30 ~ 15:00: Join Webinar
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15:00 ~ 15:30
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15:30 ~ 16:00
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21 January 2025:
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14:00 ~ 14:30
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14:30 ~ 15:00
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15:00 ~ 15:30
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15:30 ~ 16:00
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22 January 2025:
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14:00 ~ 14:30
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14:30 ~ 15:00
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15:00 ~ 15:30
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15:30 ~ 16:00
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Feel free to choose any session that fits your schedule. We look forward to seeing you there and addressing any questions you may have!
Hapag-Lloyd, a global leader in shipping and logistics, has taken a significant step to enhance operational efficiency by integrating ODeX—a cutting-edge digital platform—at the Port of Hong Kong (HKHKG). This collaboration marks a new era of convenience and streamlined processes for customers, offering a suite of localized solutions tailored to meet the unique needs of Hong Kong’s bustling shipping industry.
Key Features of the Integration
The integration introduces several innovative features to redefine how customers handle payments and documentation in the maritime sector:
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Invoice and Arrival Notice Distribution: Pre-generated invoices are now instantly accessible on ODeX, eliminating the need for manual tracking and improving efficiency.
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Online Payment Solution: With seamless digital payment options, customers can complete transactions anytime, anywhere, significantly reducing dependency on physical counters.
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Storage/Overstay Extension Requests: Customers can easily request extensions directly on the platform, ensuring quicker responses and avoiding delays.
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Delegation and Reverse Delegation Requests: Simplified workflows empower users to manage consignment delegation with ease, whether for shippers or consignees.
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Localized Solutions: Tailored features like the ‘Delivery Order Extension request’ are designed specifically to address the unique requirements of Hong Kong customers, demonstrating ODeX’s commitment to customer-centric innovation.
Benefits for Customers
ODeX’s integration with Hapag-Lloyd delivers unparalleled benefits:
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Streamlined Operations: By enabling a fully digital process, customers can now manage their payments and documentation end-to-end without needing to visit physical counters.
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Effortless Access: The platform’s intuitive design ensures quick access to pre-generated invoices and other critical documents, saving time and effort.
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Localized Adaptation: Recognizing the distinct needs of Hong Kong’s dynamic market, ODeX’s specialized solutions are built to enhance user experience and satisfaction.
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Enhanced Efficiency: Time saved from avoiding multiple counter visits allows customers to concentrate on their core business functions.
Looking Ahead
At ODeX, our mission is to simplify and enhance maritime operations through technology-driven solutions. This collaboration with Hapag-Lloyd underscores our dedication to empowering businesses with tools that drive efficiency, precision, and adaptability in an ever-evolving industry.
Together with Hapag-Lloyd, we’re proud to deliver a platform that truly meets the needs of Hong Kong’s maritime ecosystem, helping customers navigate the complexities of shipping with ease and confidence.
Stay tuned as we continue to innovate and redefine logistics excellence for the future!
